User Agreement

Terms of Service for using Neostox AI's cryptocurrency options trading platform and AI-powered trading services.

Acceptance of Terms

Welcome to Neostox AI, an innovative AI-powered cryptocurrency options trading platform. By accessing or using our website https://www.optionai.com, mobile applications, or any related services (collectively, the “Platform”), you agree to be bound by these Terms of Service.

These terms constitute a legally binding agreement between you and Neostox AI. If you do not agree to these terms, please do not use our Platform.

By creating an account, making a trade, or using any feature of our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Eligibility Requirements

To use Neostox AI, you must meet all of the following eligibility requirements:

Age & Capacity

You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into binding agreements.

Geographic Restrictions

You must not be a resident of any jurisdiction where cryptocurrency trading or our services are prohibited by law.

Identity Verification

You must successfully complete our KYC (Know Your Customer) verification process and provide accurate, up-to-date information.

Compliance

You must comply with all applicable laws, regulations, and our platform policies, including anti-money laundering requirements.

Prohibited Users

  • • Individuals or entities on sanctions lists
  • • Residents of embargoed countries
  • • Persons involved in illegal activities
  • • Users who have been previously banned from our platform

Platform Services

Neostox AI provides AI-powered cryptocurrency options trading services and related features:

AI Trading Algorithms

Advanced artificial intelligence models that analyze market data and provide trading recommendations for cryptocurrency options.

Options Trading Platform

A comprehensive trading interface for buying, selling, and managing cryptocurrency options positions with real-time market data.

Strategy Recommendations

Personalized trading strategies based on your risk tolerance, market conditions, and AI-driven market analysis.

Portfolio Management

Tools to track your positions, analyze performance, and manage risk across your cryptocurrency options portfolio.

Market Alerts & Notifications

Real-time alerts about market movements, position updates, and AI-generated trading opportunities.

Educational Resources

Learning materials, tutorials, and market insights to help you understand options trading and our AI systems.

Account Responsibilities

As a user of Neostox AI, you have specific responsibilities regarding your account:

Account Security

  • • Maintain strong, unique passwords and enable two-factor authentication
  • • Keep your login credentials confidential and secure
  • • Immediately notify us of any unauthorized access or security breaches
  • • Regularly review your account activity and trading history
  • • Use only devices and networks you trust for accessing your account

Information Accuracy

  • • Provide accurate, complete, and up-to-date personal information
  • • Update your profile promptly when information changes
  • • Maintain current contact information for important notifications
  • • Ensure all submitted documents are genuine and unaltered
  • • Report any errors in your account information immediately

Trading Responsibilities

  • • Understand the risks associated with cryptocurrency options trading
  • • Only trade with funds you can afford to lose
  • • Make independent trading decisions and conduct your own research
  • • Comply with all applicable tax reporting requirements
  • • Monitor your positions and manage risk appropriately

Trading Terms & Conditions

Your use of our trading platform is subject to the following terms and conditions:

Trading AspectTerms & ConditionsYour Responsibilities
Order ExecutionOrders executed at prevailing market prices with potential slippageReview orders carefully before submission
AI RecommendationsAI suggestions are not guaranteed to be profitableMake independent trading decisions
Market DataReal-time data with potential delays during high volatilityVerify critical information independently
Platform AvailabilityService may be interrupted for maintenance or technical issuesPlan for potential downtime scenarios

Risk Disclosure

Cryptocurrency options trading involves substantial risk of loss. Past performance of our AI algorithms does not guarantee future results. Market conditions can change rapidly, and you may lose some or all of your invested capital. Only trade with funds you can afford to lose entirely.

Fees & Payments

Neostox AI charges various fees for using our platform and services:

Fee Structure

Trading Fees0.05% - 0.25%
AI Strategy AccessPremium Feature
Withdrawal FeesNetwork Dependent
Account MaintenanceFree

Payment Terms

Fees are deducted automatically from your account
All fees are displayed before transaction confirmation
Fee schedules may change with 30 days notice
Premium features require active subscription
Refunds are subject to our refund policy
Disputed charges must be reported within 30 days

Prohibited Activities

The following activities are strictly prohibited when using Neostox AI:

Illegal Activities

  • • Money laundering or terrorist financing
  • • Market manipulation or fraud
  • • Violation of sanctions or embargoes
  • • Tax evasion or illegal tax schemes
  • • Any other criminal activities

Platform Abuse

  • • Creating multiple accounts to circumvent limits
  • • Attempting to hack or exploit our systems
  • • Using bots or automated trading without permission
  • • Sharing account credentials with others
  • • Reverse engineering our AI algorithms

Misrepresentation

  • • Providing false or misleading information
  • • Impersonating another person or entity
  • • Using stolen or fraudulent documents
  • • Misrepresenting your jurisdiction or status
  • • Creating fake reviews or testimonials

Consequences of Violations

Violation of these terms may result in immediate account suspension, permanent ban, forfeiture of funds, and reporting to relevant authorities. We reserve the right to take any necessary action to protect our platform and users.

Limitation of Liability

Your use of Neostox AI is at your own risk. Please read these important limitations carefully:

Service Availability

We do not guarantee uninterrupted service availability. Technical issues, maintenance, or external factors may cause temporary disruptions.

No liability for losses due to service interruptions

AI Performance

Our AI algorithms are not infallible and past performance does not guarantee future results. Trading decisions based on AI recommendations are made at your own risk.

No guarantee of AI algorithm profitability or accuracy

Financial Losses

Cryptocurrency options trading involves substantial risk. You may lose some or all of your invested capital, and we are not liable for trading losses.

Maximum liability limited to platform fees paid

Security Breaches

While we implement strong security measures, no system is completely secure. You are responsible for maintaining account security.

Limited liability for security incidents beyond our control

Market Data

Market data may be delayed, inaccurate, or incomplete due to external factors. Always verify critical information independently.

No warranty on market data accuracy or timeliness

Legal Compliance

You are responsible for complying with all applicable laws in your jurisdiction. We are not liable for your legal compliance failures.

No liability for user regulatory compliance issues

Maximum Liability Cap

In no event shall Neostox AI's total liability to you exceed the total amount of fees you have paid to us in the 12 months preceding the claim. This limitation applies to all causes of action, whether in contract, tort, or otherwise.

Account Termination

Either party may terminate your account under certain circumstances:

Voluntary Termination

  • • You may close your account at any time
  • • Withdraw all funds before account closure
  • • Cancel any active subscriptions
  • • Download account records if needed
  • • 30-day grace period for final transactions

Involuntary Termination

  • • Violation of terms of service
  • • Suspicious or illegal activities
  • • Failure to complete KYC verification
  • • Prolonged account inactivity
  • • Regulatory or legal requirements

Post-Termination Procedures

Immediate Effects:
  • • Trading access suspended
  • • AI services disabled
  • • New transactions blocked
  • • Platform access restricted
Fund Recovery:
  • • 60 days to withdraw funds
  • • Identity verification required
  • • Outstanding obligations deducted
  • • Unclaimed funds subject to escheatment

Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices:

Notification Process

  • • Email notification to all active users
  • • In-platform announcement banner
  • • 30-day advance notice for material changes
  • • Detailed change summary provided
  • • Option to review and accept or close account

Types of Changes

  • • Minor clarifications and corrections (immediate effect)
  • • Fee structure updates (30-day notice)
  • • Service feature changes (advance notification)
  • • Legal or regulatory compliance updates
  • • Security enhancement implementations

Your Options

If you disagree with any changes to these terms, you may close your account before the changes take effect. Continued use of our platform after changes are implemented constitutes acceptance of the new terms.

Legal Contact & Disputes

For legal inquiries, disputes, or questions about these terms, please contact us:

Contact Information

If you have questions about these terms or need to contact us regarding legal matters, please use our support channels.

Governing Law

These Terms of Service are governed by applicable law in our jurisdiction. Any disputes arising from these terms will be subject to the exclusive jurisdiction of our local courts.

Last Updated

These Terms of Service were last updated on September 6, 2025

Version 2.1 - Material changes require 30-day advance notice

Questions About Terms?

Our legal team is here to help clarify any questions about our terms of service and your rights and responsibilities.