Learn how we collect, use, and protect your information when you use our platform.
Neostox AI operates the website https://www.optionai.com and related applications (the “Platform”) for options trading services.
This Privacy Policy explains how we collect, use, and share your personal information when you use our platform.
By using our platform, you agree to the practices described in this Privacy Policy. We may update this policy from time to time.
We collect the following types of information:
Name, email, date of birth, tax identification, username, password, and other account information when you register.
Device information, browser type, IP address, location data, cookies, and how you interact with our platform.
Information about your trading patterns, preferences, risk tolerance, and transaction history.
Information from blockchain networks, market data providers, and compliance partners.
We use your information for the following purposes:
To provide trading services, process transactions, and maintain your account.
To protect your account and detect suspicious activities or unauthorized access.
To analyze usage patterns and improve our platform features and performance.
To send important updates, trading alerts, and provide customer support.
To comply with financial regulations, KYC/AML requirements, and other legal obligations.
We may share your information in the following circumstances:
When you explicitly authorize us to share information with third-party services or for marketing communications.
With our affiliated entities, during business transfers, or with service providers under confidentiality agreements.
When required by law, regulation, or court order, or to investigate illegal activities and ensure regulatory compliance.
We work with third-party services to provide our platform functionality:
For risk assessment and fraud detection using device information and behavior patterns.
For identity verification and compliance using ID documents and biometric data.
For real-time price feeds and analytics using trading preferences and API usage data.
For user experience optimization using usage patterns and performance metrics.
Your data is stored in secure data centers worldwide. We maintain physical, electronic, and procedural safeguards in compliance with applicable regulations.
We implement security measures to protect your information:
If you suspect unauthorized access to your account, contact our security team at security@optionai.com
Depending on your jurisdiction, you may have the following privacy rights:
Request copies of your personal data and information about how we process it.
Correct inaccurate or incomplete personal information we hold about you.
Request deletion of your personal data in certain circumstances.
Receive your data in a structured format or transfer it to another service.
To exercise any of these rights, contact us at privacy@optionai.com with your request. We will respond within 30 days and may require identity verification.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
For EU residents and specific privacy matters, contact our Data Protection Officer:
This Privacy Policy was last updated on September 6, 2025
We may update this policy periodically. Material changes will be communicated via email and platform notifications.
Contact our privacy team if you have any questions about how we handle your data.